Returns & Exchanges
At IslandShine, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Whether you need a different size or a full refund, our hassle-free process ensures your shopping experience remains bright and stress-free.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing